Greater Hazleton Chamber of Commerce - Greater Hazleton Chamber of Commerce

Chamber and Lackawanna College Hazleton Center to Offer Excellence in Customer Service Program

The Greater Hazleton Chamber of Commerce and the Lackawanna College Continuing Education Department are offering an Excellence in Customer Service program on Thursday, April 26th.

This workshop will provide the opportunity to learn key actions and behaviors to distinguish your organization with excellent customer service. Understand customer communication styles, and needs versus wants on the path to fulfillment. Learn strategies to provide flawless customer service and how to deal with challenging and difficult customers. Realize the importance of creating positive "customer experiences" each and every time. This one-day workshop teaches skills to exceed customer expectations and achieve customer loyalty.

Chamber Hosting Workshop on Cyber Security for Your Business

The Greater Hazleton Chamber of Commerce is offering a workshop on Cyber Security For Your Business on Wednesday, April 18th. The program is being presented by Innotek Computer Consulting.The Greater Hazleton Chamber of Commerce is offering a workshop on Cyber Security For Your Business on Wednesday, April 18th. The program is being presented by Innotek Computer Consulting.

This workshop is ideal for business owners, IT directors, and executives concerned about their vulnerability to cyber attacks. As a bonus, all attendees will receive a free DarkWeb ID scan for their business.

InnoTek staff will walk you through the key layers of security that every business should have in place to lessen their risk of cyber attack. You will be able to compare your current policies with industry best practices, check the DarkWeb for credentials related to your business, test staff on their ability to recognize phishing emails, and develop an Action Plan to better protect yourself from cyber criminals.

PA State Senator John Yudichak to Speak at Red Carpet Breakfast

Continuing with the chamber’s legislative series, PA Senator John Yudichak, representing the 14th Senatorial District will address the business community on Thursday, April 12, 2018 at the Greater Hazleton Chamber of Commerce Red Carpet Breakfast program. He will discuss business and industry related news affecting the Greater Hazleton area community with a spotlight on the Luzerne County “SHINE” program. Attendees will also have the opportunity for a question and answer session at the end of his presentation. “Attracting and retaining quality manufacturing companies like IRIS, Highwood USA, and Hershey requires a collective effort centered on workforce Development. The Greater Hazleton area and its business community have embraced this approach with their unwavering support of innovative educational initiatives like the Hazleton Area Academy of Sciences, and the Luzerne County SHINE program. As a result, our students are acquiring 21st-sentgury advanced manufacturing skills, such as 3-D printing , which will allow them to compete for and secure family sustaining jobs in the future, “ said Senator John Yudichak. The breakfast program is sponsored by PPL Utilities, and will take place at Capriotti’s , One Banks Avenue, McAdoo, PA .

Chamber Recruiting Volunteers for the "Great Pennsylvania Cleanup in Greater Hazleton"

Great PA Cleanup The Greater Hazleton Chamber of Commerce, along with the Pennsylvania Department of Transportation will once again sponsor the "Great Pennsylvania Cleanup” campaign. The one-day cleanup will be conducted Saturday, April 21, 2018 rain or shine. The Greater Hazleton Chamber of Commerce, along with the Pennsylvania Department of Transportation will once again sponsor the "Great Pennsylvania Cleanup” campaign. The one-day cleanup will be conducted Saturday, April 21, 2018 rain or shine.

"The Great Pennsylvania Cleanup" is a statewide effort designed to encourage concerned citizens and groups to participate in a meaningful community beautification effort. The Greater Hazleton Chamber of Commerce is the local coordinator for the Greater Hazleton Area.